Enviro The Empress Fireplace Insert

Product Type: Fireplace Insert Pellet Stove
Brand: Enviro (Sherwood Industries Ltd.)
Description:

Tastefully designed pellet-burning stove provides heating for single family homes. The unit features: 

  • Convection system
  • Quiet operation
  • 160 cfm variable speed fan
  • Heating capacity: 34,000 BTU
  • Easily accessible slider damper
  • Air wash glass allows view of fire
  • 400w ignitor
  • Free-breathing firebox
  • Cast iron brick liner
  • Easy-to-use control
  • Remote control
  • Works with thermostat for temperature control
  • Cast iron doors
  • Hopper holds up to 55 lbs.
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Comments

  1. Anonymous Says:
    Mon, 11/03/2008 - 23:29

    Folks, Please read the emails below that I have received from my previous post. Sherwood Industries, if you are reading this, you really need to contact me before I file a Chapter 93A against you - if anyone else would like to participate, please email me at seaseeker1@yahoo.com

    Email #1
    Hi I saw your report on your enviro pellet stove insert
    This is all new to me and I purchased one also
    I had it installed this past July and fired it up a few weeks ago
    It's been a hell of a few weeks
    Problems with running the stove on 2,3,4 settings
    Can only run it on max burn
    I could write a book about all the problems with it but getting smoke
    back into my room was the end.
    The people I purchased it from were very understanding about it and tried everything
    they could do and still no luck
    This past Monday they gave me a new stove because of all my problems which was
    very nice.'
    The past few days I'm burning off the paint stuff running on high
    Now the stove gives great heat at high but I can't seem to get a steady flame as the
    pellets drop it just about kills the fire totally.
    I tried the air settings but can only go up and not down because it's ideal reading is at the
    very end of the slide
    Don't know what I'm going to do now because I think the people I got it from are going to
    flip out about the whole thing
    Help Help

    Here's another one:

    just read your review and am in complete agreement with you. I also purchased two stoves in February of this year, one for my dad and another fort myself, and have had nothing but problems with it. The electrical panels on both stoves seem to keep going out - and now i have no power, no panels and no support. I tried contacting the dealer and he is stating that it is an operator erro(impossible); I tried calling the rep and am getting the run around. I called my towns' building dept. and they are suggesting that I complain to the state. Are you having any luck with Sherwood?

    FOLKS, if you buy an Enviro, this is what you will be eventually dealing with. My friend bought a Harmon and it works great. Again, call Sherwood and please consider joining in on a group demand to Sherwood to stand by their product. I will be working on getting a letter together. My email is seaseeker1@yahoo.com

    Regards,
    Alicia Terenzi
    Gloucester, MA

  2. Anonymous Says:
    Mon, 03/03/2008 - 14:47

    I have had my Enviro Empress for 2 years. It is an unreliable piece of junk. At 12 months old it began to have problems. It has had 4 auger motors replaced, one auger, one exhaust fan and a high limit switch. The stove now has another problem. There is no way to contact the factory. I am replacing the piece of junk with a Quadrafire Mt Vernon. If your looking to buy a pellet stove, don't buy an Enviro or you will be sorry you did.

  3. Anonymous Says:
    Mon, 10/06/2008 - 15:33

    Hi,

    I just read your review because I googled 'envro pellet stove reviews'. I m trying to find out if other people are having the same problem as I am with their Enviro empress insert. I have only had this stove for one heating season - it was installed last December of 2007. I started having problems last March when the fan would blow sporadically. Now this season, there is hardly any air coming out and the heat is going right up the chimmney. The fan only seems to work on high. This stove is a joke as it doesn't even heat up the room and my room is only 300 sq feet! I called Sherwood Industries - phone # (250)652-6080 of Vancouver, Cananda to voice my complaint and they told me to call the local tech support. The dealer who sold it to me doesn't want to deal with the problem. I wouldn't let Sherwood off the hook so fast - call them and demand to speak to a manager. I hope I didn't waste $2300 on a piece of junk! You may contact me at seaseeker1@yahoo.com

    Regards,
    Alicia Terenzi